Elizabeth began her career in the US Army as a Satellite Network Controller and was honorably discharged as a Staff Sergeant while working on a Traveling Communications Team. She then completed her bachelors and master’s degrees at Texas Woman’s University (TWU), while working within the TWU IT Department as a Business Application Manager. One of her primary applications administered was TeamDynamix. She honed and created both Technology & Enterprise Ticketing Applications across the campus and implemented a Knowledge Base Ticketing with a Self-Service focus for multiple departments including IT Support. Elizabeth also worked deep within the Project Management Module, honing, and creating workflows and rules on behalf of the University. Elizabeth’s other great love is imaging, having over 6 years’ experience with OnBase and Laserfiche. While working at a VAR for Laserfiche as a Project Manager and Solution Architect, Elizabeth learned that she really enjoyed all the presales activities and did demos, discovery calls, scope calls, technical meetings, and demo engineering.